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As anyone who has ever functioned in some sort of tech support role knows, sometimes you have to deal with difficult personalities. This guy, however, takes the cake.

I understand that some people are ignorant of computer technology, and that's fine, but you don't have to compound that ignorance with being an asshole. Tech support geeks are frequently the object of much scorn and derision, but this one had the patience of freakin' Job. I think I would have reached through my monitor and throttled the guy if I'd been in his shoes. Just read the whole e-mail exchange.

(Hat tip: Dean)


He should've sent that transcript to the local media, Jerry A. Taylor is a moron.

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